Complimentary as in COST YOU NOTHING, Zippo, Zero, Nada, Zilch . Complimentary is very cool.
You can also check out our Toyota Care FAQ page for more details.

One of the best ways to help avoid expensive repair costs is to maintain your Toyota regularly. When leasing, maintaining your vehicle regularly is a requirement of your lease agreement. If you own your vehicle, regular maintenance helps protect its resale value.
Covers normal factory scheduled service for 2 years or 25K miles, whichever comes first. The new Toyota vehicle cannot be part of a rental or commercial fleet or a livery or taxi vehicle. See participating dealer for complete plan details. Valid only in the continental United States and Alaska.
Under the Toyota Care program, you can service your vehicle at mileage intervals that meet your needs. Factory-trained technicians maintain your vehicle using only genuine Toyota parts.